Customer Relationship Management on the Web
If you could track the effectiveness of your print media advertising, would it be a benefit?
What would it mean to your sales force if they could see who was looking for your product or service yesterday or last week – then follow-up with that potential customer to close a sale?
On the Web, you can accomplish all this and more!
At Infiniti Technical we've developed a tracking system to analyze all traffic to your site.
Features
- Drill down capabilities allow users to mine their data to get detailed information about all of their visitors
- Scalability: analyzes even the highest traffic eCommerce web sites
- Stores detailed web site traffic data in a database: allows you to quickly query your data without reprocessing your log files
- Intuitive web browser interface is very easy to use -- minimal training required
- Ability to deliver reports via e-mail (e-mailed reports include "drill down" functionality)
- Generates up-to-the-minute reports from any location using a web browser (any platform)
- Produces standardized summaries, plus customized reports
- Ability to graph and export data
Standard reports provide:
- Individual visitor click-stream analysis: Identify each visitor's path through your web site
- Analysis of dynamically generated content: Analyze product and content interest
- Repeat, new & unique visitor analysis: Measure site "stickiness"
- Site usability / customer experience: Measure response times & page delivery
- Cookie translation: Identify visitors by name, e-mail, phone, etc.
- Content grouping & popularity analysis: Group visitors by the content they view on a site
- Visitor segmentation: Create profiles & categorize actions performed
When you're ready to discuss your needs,
please call us at 682-651-3508 to arrange a no-cost initial consultation.
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